A bustling retail store in Melbourne’s CBD reached out to Techtronics Australia, seeking a Wi-Fi solution that could handle high foot traffic, multiple floors, and intensive network demands. They needed reliable, fast internet to support both staff operations and customer access throughout the entire store.
Techtronics designed and implemented a robust, custom Wi-Fi network to provide uninterrupted connectivity across the store, making operations smoother and enhancing the in-store experience for customers.
Retail spaces, especially in high-traffic areas like Melbourne’s CBD, demand a Wi-Fi setup that can handle everything from secure transactions to customer browsing and staff communications. This large retail store had been struggling with connectivity issues – dead zones on upper floors, slow speeds during peak hours, and dropped connections impacting both staff productivity and customer satisfaction. They wanted a solution that would cover every corner and keep up with heavy network use.
After an initial site assessment, Techtronics Australia recommended a custom Wi-Fi network with strategically placed access points across all floors. These access points were configured to balance the load, ensuring smooth, high-speed connectivity even during the busiest shopping hours. We also implemented a secure guest network, giving customers easy access while keeping the business network fully protected.
Since the installation, the store has seen a noticeable improvement in connectivity and overall customer experience. Staff can communicate instantly and process sales faster, while customers enjoy consistent access to Wi-Fi for browsing and using digital services. It’s a tech solution that’s boosted efficiency and brought a new level of convenience to the store’s operations.
Looking to optimise connectivity in your retail space? Get in touch with Techtronics Australia – we’re here to create a Wi-Fi solution that’s built around your needs, ensuring your team and customers stay seamlessly connected.
